Pane in the Glass

COVID-19 RESPONSE PLAN

We are committed to complying with recommendations from the World Health Organization, the Public Health Agency of Canada, Alberta Health Services and the City of Calgary with regard to flattening the curve. While making every effort to make you feel comfortable and confident in using our services during the COVID-19 pandemic.

 

Social distancing

Practicing social distancing in our personal lives as well as at work. 

safe interaction

Offering paper free, no personal contact interactions. 

Follow guidelines

Staying up to date with the current events and recommendations. 

Clean practices

Practicing good hand hygiene and coughing practices.

 

SAFE INTERACTIONS

We are so grateful for all of our customers and the relationships we’ve built over the years. We want to stay connected while taking every precaution to keep everyone healthy and safe. 

Social Distancing measures.

We are offering a completely no contact approach at this time. We can be contacted through email, text and phone calls. We have facebook and Instagram as well. We offer estimates, invoices and receipts via email or text and we accept e transfers. (If an alternate payment method is necessary please let us know ahead of time so we can arrange it safely.)

We are taking every precaution we can to flatten the curve and keep our workspace safe for everyone, and ask for the same diligence in return. Please keep at least 6 ft distance when interacting in person. The social aspect of our job is very important to us, but at this time we need to make sure it is done with an err of caution.

If you have questions, ask away.

We are still offering all of our exterior and interior window cleaning services at this time. We have put into place additional measures to make sure we are following the guidelines and able to operate safely.

 

We are suspending the following services until it is safe to provide them:

-Clutter/organizing

-Any high interior services

-Garage cleaning or organizing on any garages that are used regularly

PROVIDING SAFE SERVICES

We are focusing on providing safe EXTERIOR & INTERIOR services at this time. (unless a full quarantine is in place in your local area) These services may change as the guidelines change.

HEALTH & SAFETY

The health and well being of our family and yours is of utmost importance. We are staying up to date with all of the current information and using that information to make decisions that reflect the current guidelines and regulations. 

 

Stay home. Stay healthy. Stay safe.

We have had to reevaluate the way we operate during this pandemic and implement new protocols and actions for safe operations:

-Hand washing is being done regularly in soapy water/sanitized when necessary

-Sneezing/coughing into the elbow when necessary

-Not coming to work when illness is present

-Face covering can be worn in high traffic areas such as doorways

-We are asking that any gates, screens, patio furniture, toys (etc) be moved for access to the windows prior to us coming. If we need to move or touch anything we will let you know what has been touched/wiped so you can use it at your discretion.

World Health Organization

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Public Health Agency of Canada

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Alberta Health Services

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